At phjion, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine data privacy law. Please read it carefully before using the phjion Platform.
📅 Last Updated: January 2026🔐 Your Privacy at a Glance
These cards highlight the key principles of how phjion handles your data. They are a summary only — please read the full policy below for complete details.
phjion only collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. We tell you exactly what we collect and why — no hidden data harvesting, no surprises.
All personal data held by phjion is stored using industry-standard encryption and access controls. Our systems are regularly reviewed and updated to maintain the highest practical level of data security for every player on the platform.
phjion does not sell your personal data to third parties. Data is shared only with trusted service providers who assist in operating the platform, and only to the extent necessary. All third-party processors are bound by strict data protection obligations.
phjion processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
As a phjion player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and withdraw consent at any time. We make exercising these rights straightforward.
phjion uses cookies and similar technologies to improve your experience on the platform. We explain exactly which cookies we use, what they do, and how you can manage your preferences — including opting out of non-essential cookies.
This Privacy Policy ("Policy") describes how phjion ("phjion," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("you," "your," or "Player") who access or use the phjion website, mobile application, and all associated gaming services (collectively, the "Platform").
This Policy applies to all personal data processed by phjion in connection with the operation of the Platform, including data collected during account registration, identity verification, financial transactions, gameplay, customer support interactions, and marketing communications.
By accessing the phjion Platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with phjion's Terms & Conditions and Responsible Gaming Policy.
This Policy is written in English and is intended for players in the Philippines. In the event of any inconsistency between translated versions and the English version, the English version shall prevail.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, phjion acts as the data controller in respect of personal data collected through the Platform. As data controller, phjion determines the purposes and means of processing your personal data.
phjion has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and this Policy. If you have any questions or concerns regarding the processing of your personal data, you may contact our DPO using the contact details provided in Section 15 of this Policy.
phjion collects the following categories of personal data in connection with the operation of the Platform:
phjion does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation (for example, problem gambling self-declaration).
phjion collects personal data through the following means:
The majority of personal data phjion holds is provided directly by you during account registration, identity verification, financial transactions, gameplay, customer support interactions, and when you respond to surveys or promotions on the Platform.
When you access and use the phjion Platform, certain technical and behavioral data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device information, session data, and browsing behavior within the Platform. Please refer to Section 10 for more information on cookies.
phjion may receive personal data about you from the following third-party sources:
phjion processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract; consent |
| Identity verification (KYC) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and AML compliance | Legal obligation; legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Customer support | Performance of contract; legitimate interest |
| Marketing communications | Consent (opt-in required) |
| Platform analytics and improvement | Legitimate interest |
| Regulatory reporting | Legal obligation |
phjion uses the personal data it collects for the following purposes:
Where you have provided your consent, phjion may use your contact details to send you promotional offers, bonus notifications, and news about new games and features on the Platform. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
phjion uses aggregated and anonymized data derived from player behavior and platform usage to analyze trends, improve game offerings, optimize the user experience, and develop new features. This analysis does not identify individual players.
phjion does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data may be shared in the following circumstances only:
phjion engages trusted third-party service providers to assist in operating the Platform. These providers act as data processors on phjion's behalf and are permitted to process your personal data only for the specific purposes instructed by phjion. All processors are required to maintain appropriate security measures and are bound by data processing agreements consistent with applicable law. Categories of processors include:
phjion may disclose personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where required to do so by applicable law, court order, or regulatory direction. This includes disclosures required under AML/CTF regulations and gaming licensing requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of phjion's business, personal data held by phjion may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
phjion may share your personal data with third parties in other circumstances where you have provided your explicit prior consent to such sharing.
phjion will never share your personal data with advertisers, data brokers, or unrelated third parties for commercial purposes without your explicit consent.
Some of phjion's service providers and infrastructure partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, phjion ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC guidelines. These safeguards may include contractual clauses, data processing agreements, or reliance on the recipient country's adequacy determination.
By using the phjion Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
phjion retains personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with phjion's data disposal procedures.
phjion uses cookies and similar tracking technologies (including web beacons and local storage) on the Platform to enhance your experience, maintain session security, and analyze platform usage. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function, including login sessions, security tokens, and load balancing. | No — essential for operation |
| Functional | Remember your preferences such as language settings, game display options, and responsible gaming tool configurations. | Yes — via cookie settings |
| Analytics | Collect anonymized data on how players use the Platform to help phjion improve features and performance. | Yes — via cookie settings |
| Marketing | Used to deliver relevant promotional content within the Platform based on your activity and preferences. | Yes — via cookie settings or account preferences |
You can manage your cookie preferences through your browser settings or through the cookie preference center available on the Platform. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by phjion:
To exercise any of the rights listed above, please submit a written request to phjion's Data Protection Officer using the contact details in Section 15. phjion will respond to all verified requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
phjion may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized parties. You will not be charged a fee for exercising your rights unless your request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
If you are not satisfied with phjion's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Please note that certain rights may be limited where phjion is required to retain or process your data to comply with legal obligations, including AML record-keeping requirements and gaming regulatory obligations.
The phjion Platform is strictly intended for individuals who are at least twenty-one (21) years of age. phjion does not knowingly collect personal data from individuals under the age of 21. If phjion becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that a minor has registered on the phjion Platform or provided personal data without your consent, please contact our support team immediately so that appropriate action can be taken.
Age Restriction: phjion enforces a strict 21+ age policy in compliance with Philippine gaming regulations. Age verification is conducted during the KYC process for all accounts.
phjion implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While phjion takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. phjion cannot guarantee the absolute security of data transmitted over the internet. You are responsible for maintaining the confidentiality of your account credentials and for notifying phjion immediately if you suspect any unauthorized access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phjion will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and applicable NPC guidelines.
phjion reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will be indicated at the top of this page.
Where changes to this Policy are material, phjion will provide reasonable advance notice to players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the phjion Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how phjion protects your personal data. If you do not agree with any changes to this Policy, you should cease using the Platform and may request closure of your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phjion, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.
You may also reach us by email at the address below:
Data Protection Officer — phjion
[email protected]
(plain text — not a clickable link)
When submitting a data privacy request, please include your registered username, the nature of your request, and any relevant details to help us process your request efficiently. phjion will acknowledge receipt of your request within five (5) business days.
If you are not satisfied with phjion's handling of your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
This Privacy Policy was last reviewed and updated in January 2026. phjion reserves the right to update this Policy at any time in accordance with Section 14 above.
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